Returns & Exchanges
We want you to be fully satisfied with your Meermin shoes; therefore, we offer a 30-day window for returns or exchanges on all unworn and unaltered items in their original packaging. Please ensure footwear is tried on a carpeted surface to avoid scuffing the leather outsoles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn shoes in their original dust bags and box, ensuring all protective packaging is included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your shipping carton.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; refunds are typically processed within 7-10 business days of receipt.